GRIDCRAFT · mindmotion.tech
Help & support
Contact
Email contact@mindmotiontech.com. Include your device model, OS version, game version, island number and steps to reproduce the issue. A screenshot helps; avoid sharing personal or sensitive information.
How do I solve an island?
Select a tile, tap an empty plot, rotate it if needed and choose Place tile. Cottages must connect side by side. Build one river from Spring to River mouth and irrigate the fields next to it. Every river section must belong to that route. All objectives must be met together. The riverbed stays dry until the whole route connects. Tap the goal counters for details.
Can I undo a move?
Undo and restart are unlimited. Zoom buttons and dragging help you inspect larger islands. There is no timer. Language, sounds and animations are available in Settings.
Why is the next island locked?
Finish the preceding island first. After islands 5, 10, 15, 20, 25, 30, 35, 40 and 45, complete a rewarded ad to unlock the next group. The reward is saved when the advertising service grants it. Cancelling or failing to load an ad does not grant an unlock. A successful unlock does not need to be purchased or repeated for that gate.
An advertisement is unavailable
Check your connection and try again later; ad inventory is not guaranteed. Where available, review Settings → Ad privacy settings. Browser previews cannot show the native ads. Do not delete the app to fix an advertisement, because that may remove your progress.
Offline play, saves and moving devices
Already unlocked islands work offline. Ads and new ad-gate unlocks require internet. The game saves progress locally and does not provide cloud sync or account-based recovery. Changing devices, clearing storage or deleting the app can lose progress. System backups are controlled by your device settings and are not an in-game transfer service.
Privacy and deletion
You do not need an account to play or contact support. See the privacy policy for advertising information, deletion instructions and data rights.