Help & support

Version: 14 September 2026. These documents cover Zombie Blast Cart, displayed on devices as Zombie Cart.

Support: contact@mindmotiontech.com
Privacy enquiries: contact@mindmotiontech.com

Restore missing content

Open Settings or Store → Restore Purchases. Check that you are signed into the same Apple or Google store account used to buy the item, connect to the internet and wait for the result. Restore recovers eligible permanent items; it does not recover campaign progress or transfer purchases between platforms. For a pending purchase, wait for approval. If a payment completed but an item remains missing, contact us before buying it again.

Ads and rewards

Ads may be unavailable because of network conditions, regional availability or privacy choices. You do not need to watch ads to continue ordinary gameplay. A reward is granted only after the provider confirms it was earned. If you believe a completed ad failed to grant a reward, tell us the approximate time, platform and advertised reward. Do not include unnecessary personal information.

Technical problems and complaints

Email contact@mindmotiontech.com with your device model, OS version, app version, the steps leading to the issue and the result you expected. For purchases, include the product name and store order reference if available. Screenshots are useful; remove unrelated personal information first. Never send account passwords, full payment-card data or authentication codes. State your requested resolution if making a complaint. We respond within applicable legal deadlines.

Run supplies

Each Pulse or Armor purchase provides ten boosted runs. Pulse adds 3 extra pulses per run; Armor adds 150 shield. Credits have no expiry and can be switched off in the base. Sign in with the same game account to recover the remaining balance. Internet access is required to confirm a paid run. A started run consumes its credit even if you abandon it or the app closes. Use Recover pending run if a connection problem interrupted confirmation. Deleting your game account removes unused supplies.

Refund requests

Use Apple purchase support or Google Play refunds. Our Terms explain how mandatory consumer rights are preserved.

Local saves and privacy

Do not clear app data or reinstall as your first troubleshooting step: local progress may be lost. Signing in does not back up your campaign. For privacy or deletion requests email contact@mindmotiontech.com; the Data deletion & privacy requests page explains the process.