Google Chat Notifications for Jirafor Jira Cloud

Google Chat Notifications for Jira

Help & support

Google Chat Notifications for Jira. Setup takes about 5 minutes.

1. Install (Jira admin)

  1. Install Google Chat Notifications for Jira from the Atlassian Marketplace (Jira → Apps → Explore more apps).
  2. Open Jira settings → Apps → Chat Notifications.

2. Space notifications (Jira admin)

  1. In Google Chat, open the space → Apps & integrations → Webhooks → Add webhook, name it "Jira", and copy the URL.
  2. In Jira, click Add rule, paste the webhook URL and choose filters:
    • Projects and issue types: empty means all.
    • Events: created, assignee changed, status changed, comment added, someone mentioned, other fields changed.
    • Only transitions into these statuses: for example only "Done" or "In Review".
    • JQL filter: for example priority in (High, Highest). Click Check to validate it.
  3. Click Save rule, then Send test. A test card appears in the space.

The webhook URL is stored encrypted and is never shown again in full. If someone deletes the webhook in Google Chat, the rule is marked "Webhook error". Edit it and paste a new URL.

3. Personal notifications (every user)

  1. In Google Chat, click New chat, search for Notifications for Jira and open a chat with it. It replies with a connection code. You can also type connect to get one.
  2. In Jira, open your profile picture → Personal settings → Chat Notifications, paste the code and click Connect.
  3. Choose what you want: issues assigned to you and mentions (on by default), watched issues and issues you reported (optional). Changes save immediately.

You never get a message about your own changes. Use Send test message to check, and Disconnect to stop all messages. In Google Chat, type help at any time.

Act from the message. Direct messages have buttons: Assign to me, Change status and Comment. Each change is made in Jira as you, with your permissions, and shows in the issue history under your name. Space notifications have no buttons, because Google Chat webhooks are one-way.

Create an issue from Chat. Use the Create issue button on your daily digest or on the welcome and test messages. Pick a project (only projects where you can create issues are listed), then fill in the type, summary and an optional description. The issue is created as you, and its card arrives in your chat. Issue types that need extra required fields must be created in Jira.

Daily digest. Monday to Friday at the hour you choose (in your Jira time zone), you get one message with issues due today or overdue, your open assigned issues, and mentions since yesterday. Nothing is sent when there is nothing to show. Use Send preview to see it now.

4. Defaults for your organisation (Jira admin)

Under Personal notification defaults, choose what users get until they change it themselves.

Moving from the official "Google Chat for Jira Cloud" app

  1. Install this app. Both apps can run side by side while you test.
  2. Recreate your space notifications as rules (step 2). Use JQL or the status filter to cut the noise.
  3. Ask users to connect their Google Chat (step 3). Personal DMs replace "everything from the project" messages.
  4. When you are happy, uninstall the old app.

FAQ

Why do I get one message for several changes? We wait 5 seconds and merge everything changed in one save, such as create, assign and comment, into one card.

A message arrived late. Messages usually arrive within 10 seconds. Google Chat accepts at most one message per second per space, so busy spaces are queued and nothing is lost.

"Connecting" shows an error that the code expired. Codes are valid for 15 minutes. Type connect in the chat with the app for a new one.

Our Google Workspace blocks Chat apps. Your Google admin can allow the app in the Admin console (Apps → Google Workspace → Google Chat → Chat apps). Space notifications work through webhooks without this.

Can internal or restricted comments leak to a space? No. JSM internal comments and comments restricted to a group or role are never posted. Issues with a security level are never sent to spaces. Direct messages go only to people who can open the issue in Jira.

What data do you store? Only configuration and the link between your Jira account and your Google Chat DM. We never store issue contents. See the privacy policy.

Pricing? Free for up to 10 users, then USD 1.00 per user per month, billed by Atlassian. There is a 30-day free trial.

Support

contact@mindmotiontech.com, answered within one business day (CET).